Terms & Conditions

On this page you can download our terms and conditions of trading. These comprise one main document which covers all our work with your organisation and then a Schedule of work that varies according to the service we are delivering for you.

Terms & Conditions

Time purchased through the COMPLY service may on occasions be required to be delivered on site or on a face to face basis, in which case travel time may be incurred. In these cases, our services are provided on a minimum half day (4 hour) basis or where time used is over 4 hours, a full day (8 hour) basis. We will in every case advise you of these charges in advance of incurring them. Where time used is over half a day but under a full day, travel time will also be agreed with you at 50% of our usual hourly rate. Where a full day is used, we will absorb the cost of the travel time.

Terms & Conditions

Our purchased Consultancy Time Usage policy applies.

Unused purchased consultancy time rolls forward each month and remains on the timesheet for the duration of the current subscription. At the end of the stated period, unused time will be notified to the client and held on the timesheet for client use for 3 further months (unless an extension to this is agreed in writing). After this period, any remaining unused time is moved to our Social Impact account where it is used for our pro bono client work, such work being determined annually by stakeholder feedback. A record is kept of time moved to the Social Impact account and time used from this account.

Terms & Conditions

FREE HR Healthchecks

A FREE HR mini Healthcheck will be offered to clients taking a COMPLY subscription of 2 – 3 hours per month over 1, 2 or 3 years. Delivered by phone and email. All areas of employment law compliance reviewed and report provided showing areas of acceptable compliance and areas of concern, listed by priority.

A FREE standard HR Healthcheck for clients taking a subscription of 4 hours or more per month over 1, 2 or 3 years. Delivered on site in West Midlands / West Mercia or by phone and email outside of this area. All areas of employment law compliance reviewed, including contracts of employment, policies and staff handbook and report provided showing areas of acceptable compliance and areas of concern, listed by priority.On site option applies – the standard HR Healthcheck can be completed on site at your premises outside of West Midlands / West Mercia, where public transport at cost / mileage at 45p per mile is chargeable.

Terms & Conditions

FREE HR Healthcheck

FREE standard HR Healthcheck for clients taking a 4 hour or more per month subscription over 1, 2 or 3 years.

Delivered on site in West Midlands / West Mercia or by phone and email outside of this area^@. All areas of employment law compliance reviewed, including contracts of employment, policies and staff handbook and report provided showing areas of acceptable compliance and areas of concern, listed by priority.

@ On site option applies – HR Healthcheck can be completed on site at your premises outside of West Midlands / West Mercia where public transport at cost / mileage at 45p per mile is chargeable.

Terms & Conditions

We guarantee the technical accuracy of the advice we give you and the quality of our service. If you would like to exit from your subscription at any point up to 3 months from the start date, just let us know and we’ll arrange for it to end. You’ll pay only for the time used and the cost of any HR Healthcheck taken in that period. This guarantee is separate to our complaints procedure which can be used at any time during or after this period.

Terms & Conditions

Our purchased Consultancy Time Usage policy applies.

Unused purchased consultancy time remains on the timesheet for upto 1 year from the date of purchase (unless an extension to this is agreed in writing).

At the end of the stated period, unused time will be notified to the client and held on the timesheet for client use for 3 further months (unless an extension to this is agreed in writing). After this period, any remaining unused time is moved to our Social Impact account where it is used for our pro bono client work, such work being determined annually by stakeholder feedback. A record is kept of time moved to the Social Impact account and time used from this account.

Terms & Conditions

HR services of up to 1 hour in duration will be provided free of charge by phone or email, or where agreed, face to face. The time may be used in one go or in up to 4 sessions of 15 minutes per session. To qualify, organisations must:

i) be established as a bona fide civil society organisation in the UK (e.g. a charity, community organisation, co-operative, social enterprise or an infrastructure organisation supporting the sector)

AND

ii) be currently delivering services or trading

iii) be preparing to deliver services or trade.

Terms & Conditions

On site option applies – HR Healthcheck can be completed on site at your premises outside of West Midlands / West Mercia where public transport at cost / mileage at 45p per mile is chargeable.

Terms & Conditions

Expenses policy applies – public transport at cost / mileage at 45p per mile is chargeable.

Terms & Conditions

A document is classed as having upto 8 pages of A4 print in 12 font or larger. Documents with a greater number of pages will be classed as 2 (or more) documents at the rate of 8 pages of A4 print in 12 font or larger per document.

Terms & Conditions

Documents produced from the standard price list are produced: using a standard document template which is tailored to an individual organisation OR through a review and update of an existing policy in a standard template style (either moving to our standard template or comparing the existing document to our standard template, whichever is more efficient) PLUS 1 iteration of client review, questions and amendments.

Terms & Conditions

Price assumes low risk environment.

Terms & Conditions

10% discount on training courses for retained subscriptions of at least 4 hours each month.

Terms & Conditions

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